Terms and Conditions.

These terms apply whenever you use Cligo Legal, whether you're a client, a legal professional, or a member of an office's staff. By creating an account or using the service you agree to them and to our Privacy Policy. If you don't agree, please don't use Cligo Legal.

Cligo Legal is a technology platform. We connect clients with independent legal professionals and give those professionals tools to manage bookings, consultations, documents, messages and payments.

Cligo Legal is not a law firm and does not give legal advice. Advice, representation, translation and other services come from the professional you book, who is responsible for them. Your professional relationship is with them, not with us. We check each professional's license or accreditation before listing them, but we don't guarantee the outcome of any matter or that a professional will be available.

Only lawyers registered with Qatar's Ministry of Justice can represent you before Qatari courts. Profiles show whether a professional can.

• You must be at least 18.
• Give accurate information and keep it up to date.
• Keep your password private. You're responsible for activity on your account; tell us at once if you think it has been misused.
• One person per account. To book for a family member or for a company you represent, add them to your account rather than creating accounts in their name.

• Add only your own children, a family member who has agreed to you managing their bookings, or a company you are authorised to act for.
• You're responsible for the bookings you make for them and for the information you give about them.

Each professional sets their own services, prices, meeting options and availability. The price, duration and cancellation rules are shown before you book, and you pay when you book.

You can cancel or reschedule from your account. If you cancel before the cancellation window shown at booking, you get a full refund. If you cancel later or don't attend, the office's policy shown at booking applies. If the professional cancels, doesn't attend, or can't take your matter, you get a full refund.

If something goes wrong with a consultation, you can open a dispute from your booking and our team will review it. Refunds go back to the payment method you used.

For video consultations you need a working camera, microphone and internet connection, and a private place to talk.

Answer intake questions accurately, including the names of the other parties involved. Professionals use them to check that they can act for you. If a professional finds a conflict of interest, they may decline your booking; you'll get a full refund, but we can't tell you why, because that would reveal someone else's confidential information.

If you offer services on Cligo Legal, or work for an office that does, you also agree that:

• you hold, and keep current, the license or accreditation your category and your work require, and you tell us at once if it is suspended or expires;
• your profile, services, prices and availability are accurate and kept current;
• you are responsible for the services you provide, and you follow the professional, ethical and confidentiality rules that apply to you;
• you and your staff access client information only when it's needed for that client's matter, and according to your role;
• you check for conflicts of interest before acting, and decline bookings you can't accept;
• you don't take payment for bookings made through Cligo Legal outside the platform.

New professionals and offices stay pending until we verify them, and we may decline or suspend a listing. Plans, fees and payouts are described on the pricing page and in your office's settings.

After a completed consultation you may leave one honest review. Reviews must be about your own experience and must not reveal confidential details of your matter. Professionals may reply once. We may remove reviews that break these terms.

Don't:

• book consultations you don't intend to attend, or hold slots on others' behalf without consent;
• upload anything unlawful, harmful, or that you don't have the right to share, including malware;
• harass professionals, clients or anyone else;
• try to access accounts or information that aren't yours, or test, probe or disrupt our systems;
• scrape, copy or resell the service or its data, except as the law allows.

You keep ownership of the documents and information you add. You give Cligo Legal permission to store, process and display them only as needed to run the service for you and the professionals you choose. Everything else in Cligo Legal, including its software, design and brand, belongs to us or our licensors.

You can stop using Cligo Legal at any time and close your account from your settings, or by emailing [email protected]. We may suspend or close an account, or remove a listing, if these terms are broken, if a license lapses, if the law requires it, or to protect clients or the platform. A professional may keep records of a matter after closure where the law requires it, as described in our Privacy Policy.

Cligo Legal is provided “as is”. We work to keep it available and accurate, but we can't promise it will always be uninterrupted or error-free. To the extent the law allows, we are not liable for indirect or consequential losses, or for the acts, advice or services of any professional.

Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

These terms are governed by the laws of the State of Qatar, and the courts of Qatar have jurisdiction over any dispute.

We may update these terms. We'll change the date at the top of this page and, for significant changes, tell you by email or in the app before they take effect. If you keep using Cligo Legal after that, the new terms apply.

Questions about these terms? Email [email protected].